We respect your privacy and are committed to protecting your personal information.
We may collect information such as your name, email address, phone number, shipping/billing address, and payment details when you place an order or contact us.
We use this information to:
Process and deliver orders
Provide customer support
Improve our website and services
Send updates related to orders or promotions (if opted in)
We do not sell your personal information to third parties. Information may be shared only with trusted service providers required for payment processing, shipping, or website operations.
By using our website, you consent to this Privacy Policy.
Refund & Return Policy
We accept returns/exchanges within 7 days of delivery, provided:
Items are unused and in original packaging
Proof of purchase is provided
Product is not damaged by misuse or improper installation
Non-returnable items may include:
Custom orders
Opened electrical components (where safety/sealing matters)
Clearance items
Refunds are processed after inspection of returned goods.
Shipping Policy
Orders are processed within 4-5 business days after payment confirmation.
Shipping times may vary based on location and courier service.
We are not responsible for delays caused by:
Courier issues
Customs/import processing
Incorrect shipping information provided by customer
Terms & Conditions
Terms & Conditions
By using this website, you agree to:
Use the site lawfully
Provide accurate order information
Not misuse or copy website content without permission
Product specifications, prices, and availability may change without notice.
We reserve the right to cancel/refuse any order at our discretion.Who we share your data with
Warranty Disclaimer
Electrical products should be installed by qualified professionals.
We are not liable for damages caused by:
Improper installation
Misuse of products
Unauthorized modifications
Failure to follow safety instructions
Manufacturer warranties apply where applicable.
Contact Policy / Customer Support
For any questions regarding orders, returns, or technical support, contact us:
Email: fitelectricstore@gmail.com
Phone: 03257228393
Business Hours: 9 a.m to 11 p.m